Having been raised in Hampton, VA, I was familiar with Abbey Carpet. However, I had never before done business with them. For the most part, I was very pleased with their customer service. I felt like their goal through the entire process was to make me happy with my floor purchases and installation. They were very accommodating with my schedule, and I am very pleased with my products.
Any concerns I had were swiftly cared for, and I do believe I got a good, fair deal. My only concern was with the business end of the process. I had to pay close attention to the details of the charges to make sure they were accurate. However, any questions I had were quickly addressed and corrected as necessary. I do LOVE all of my floors, and I would choose Abbey Carpet again and recommend them to others.